Privacy policy

1 / Game data stays local

The game does not collect or transmit personal information to WD DIGI. There is no developer account, advertising, analytics SDK, chat, user-upload service or developer-operated game server. Your restoration progress, letter progress and settings are saved locally on your Windows PC.

The letters are supplied fictional story content. The game is not an online messaging service. It does not send your typing to WD DIGI.

2 / Local files and your control

The game creates local save and backup files in its Windows user-data folder. They stay on that device; WD DIGI does not provide cloud storage or synchronisation. You can copy the folder for a personal backup. You can delete the local save and backup files to remove progress and settings after closing the game. Deletion is permanent unless you kept another copy.

See support and the usual save location before changing files. Uninstalling alone may not remove every local file.

3 / Microsoft Store licensing and payments

Level 1 is free. The optional one-time Pro add-on unlocks levels 2 and 3. Microsoft processes Store account, transaction and payment information under its own policies. The game requests product information and license status from Windows/Microsoft Store to show the price, acquire Pro or restore access. It can use the Windows license cache when available.

Purchase and restore checks require Store connectivity. WD DIGI does not receive payment-card details through the game. The game does not send your Store license to a WD DIGI server.

Microsoft’s independent processing, including Store diagnostics, is described in the Microsoft Privacy Statement.

4 / Visiting this website

This website is hosted through Cloudflare. Delivering and securing pages involves technical request information, such as an IP address, request URL, browser details and request time. Cloudflare may process security logs and aggregate traffic measurements for the service. We do not use this website to build advertising profiles or sell visitor data.

We do not add advertising pixels, marketing cookies, embedded social feeds or a newsletter tracker. This site has no account system, checkout or contact form of its own. Following a link to Microsoft or the main WD DIGI website takes you to a separate service with its own practices.

Read the Cloudflare Privacy Policy for its role and processing.

5 / Contacting support

If you email support@wddigi.com, we process your email address, message and any information you choose to send to answer your request. Email and hosting providers process messages to deliver and protect that correspondence. Please avoid passwords, payment details and unnecessary personal information.

Messages are kept only as needed to handle the request, related follow-up and applicable record-keeping obligations, then removed when no longer needed. There is no fixed automatic deletion period promised here. You can ask us to delete your correspondence, subject to any applicable legal retention requirement.

If you choose the main wddigi.com support form, its separate support-privacy disclosure applies. This product site does not copy or receive that form submission in a website database.

6 / Questions, requests and children

The game does not ask any player for their age, contact details or photographs. We do not intentionally solicit personal information from children. If a child sends personal information in a support request, a parent or guardian can contact us to request its removal.

Depending on where you live, you may have rights to access, correct or delete personal information, object to processing or complain to a supervisory authority. Contact us about information in WD DIGI support correspondence; contact Microsoft about Microsoft account and transaction information. We cannot retrieve local saves from your PC.

7 / Updates and contact

Policy changes will be published on this page with an updated effective date. Privacy contact: support@wddigi.com, WD DIGI.